inbound & outbound communications

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Don't lose revenue potential by managing your communications well.

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E-Mail SMS MMS Phone Note

Manage operations better

Contact Center

While executives engage customers and prospects, manager focuses on areas requiring immediate attention.

Onboarding process

Start using solution

1

Select phone number

You will need a phone number for inbound and outbound calls, SMS, and MMS.

2

Create account and setup

We will setup your account and configure as per your business requirement.

3

Adverise phone number

You can put phone number into advertisements and start taking inbound calls.

Power of call management

Features

Track Missed Calls

Get list of all missed call to call back caller.

Receive SMS & MMS

View all received SMS & MMS and agreegate per sender.

Receive E-Mail

View all received email and agreegate per sender.

Orphan Calls

Get list of all orphan calls and create call ticket against it.

Send SMS & MMS

Send SMS & MMS as response of received Phone call/SMS/MMS/E-mails.

Send E-Mail

Send E-Mail as response of received communication right from dashboard.

Aggregated View

View all inbound & outbound phone/SMS/MMS/E-mail aggregated by phone number/email address.

Integrated with Twilio

We use Twilio API for received phone call, SMS and MMS. Twilio phone number is prerequisite.

Native Solution

We use native solution from sending SMS, MMS, and E-mail. We can also use sendgrid for sending email.

Link with Contact

Link inbound and outbound comounications with existing contact and persist forever.

Mixed mode

You can respond by SMS or MMS or E-mail to the inbound SMS, MMS, and E-mail and keep all together.

Ticket System

Every inbound communications is linked with an existing open ticket or linked with a new ticket.

    Open architecture

    Integration

    Tightly integrated with solutions offered by Grow in Real. Our professionals can also integrate it with other third party solutions.

    Real Estate CRM

    View communications with prospects after they agree for business.

    Contact Mgmt.

    Move conversations to contact DB after call ticket is closed.

    Available everywhere

    Access from home

    You can check inbound missed calls, SMS, MMS. emails, and all open call tickets after reaching home.

    Further, you can respond to them appropriately even when you are not in office building. You can access all infomation in internet browser. All you need is internet.

    Available In Languages

    Español

    Deutsche

    Français

    中文

    русский

    عربى

    हिंदी

    English

    What we do for you?

    Onboarding steps

    1

    Initial consultation

    We help you evaluate our solution and compare with competition. We create a draft onboarding plan and advise you for the best decision.

    2

    Setup account

    We help you setup your account and cloud instance (optional). We create users, and will work withyou setup right privileges for individual users.

    3

    Migrate data (Optional)

    We work with your professional to prepare existing data, if any, for migration into our system. We provide guidance for data cleanup before migrating it.

    4

    Customize & enhance (Optional)

    We gather requirements for customization & enhancement and then will implement it. We also setup cloud instance & configure it, if required as per business need.

    5

    Training

    We provide on-site and virtual training to the customers in United States and virtual training to the global customers. Training is conducted in english medium only.

    6

    24x7 Support

    We will provide on-demand support for managed cloud instances. We maintain all managed instances and we upgrade & fix issues with minimum downtime.

    Languages

    7+ languages including spanish

    Cloud Based

    Access from home as well

    Upgrades

    Free upgrades & maintenance

    24x7 Support

    US and Mexico based support

    What our beta users think

    Testimonials feedback

    • ... all documents of clients at one place and can track all transactions & all communications with teams ...

      Victoria Strid Transaction Corodinator

    • ... I like spanish version of solution ... can view all customers assigned to me ... can put update for my mgr after showing ...

      Estrella Garcia Showing Agent

    • ... great telephony ... put a phone# in Ad ... all inbound SMS/MMS & missed calls lands in my inbox ... easy to track leads ...

      Lilyana M. Lead Generation Specialist

    • ... email marketing analytics is awesome ... they integrated Grow inReal with my sendgrid account ... awesome work ...

      Brian Brown Lead Generation Specialist

    • ... it captures all missed phone calls and inbound emails, SMS, MMS ... can view my inbox grouped by sender/caller ...

      Rabin Paul Lead Generation Specialist

    • ... custom design of campaigns ... in line upates are awesome feature ... I like using this solution ... I recommend it ...

      Alijandro Tipp Lead Generation Specialist

    • ... managing a list of segments and sending a campaign only to a segment puts Grow inReal into niche category ...

      Brian Yada Lead Generation Specialist

    • ... a very good solution for SMS and MMS marketing in US ... affordable to small businesses ... love "donot call" list ...

      Ranjit Prakatakar Digital Marketing Specialist

    • ... I very heavily rely on email marketing for lead generation ... Grow in Real has awesome product ... recommend it ...

      Bela Manushi Digital Marketing Specialist

    • ... file and data security is very important for us ... Grow in Real gives restricted access to pesonal data & files ... love it ...

      Rita Ross Transaction Coordinator

    • I recommend Grow in Real ... it helps us managing transactions falling on critical path ... improves customer satisfaction ...

      Neil Brown Mortgage Specialist

    • ... very handy tool, nice navigation, awesome UI flow ... easy to coordinate with real estate and mortgage team ...

      Alicia Benn Pre-Qualification Professional

    • kanban view of drap & drop cards are awesome ... it gives a bird eye view of file status of each on going transactions ...

      Justin Akramak Pre-Qualification Professional

    • ... can schedule appointment with client ... collect priliminary documents ... run credit check and record all activities ...

      Anita Cole Pre-Qualification Professional

    • ... great product. Intutive & easy to use. I can track transactions & conversations with the clients and showing agents ...

      Victor Calderon Real Estate Agent

    • ...coordinating with stakeholders was nightmare...now I can easily track day-to-day task...wonderful user interfaces...

      Jonathan Heights Pre-Qualification Professional

    • ... a tightly ingetrated system from lead generation to ... a smooth handover to prequalification ... awesome solution...

      Tim Robinson Real Estate Marketing Professional

    • ... everyday it makes my life easier ... I can followup transactions falling behind ... it helps me stay on the top of task ...

      Larry Ng Mortgage Manager

    • ... I recommend "Grow InReal" ... it is complete solution from lead generation to close ... very helpful alert system ...

      Natalia Huge Broker

    • ... it helps in file tracking and making sure file is complete on time ... nice file lisitng and file drag & drops ...

      Joshua Wong Pre-Qualification Professional

    • ... manage my contact their documents, tickets, tasks, and communications with clients in spanish language ...

      Lewis Adams Entrepreneur

    • ... a great soltution with multi-language capability ... good for my non english speakers working together ...

      Alex Mousud Entrepreneur

    • ... I can communicate with leads and respond to their email and SMS from the dashboard itself ... makes life easy ...

      Naresh Pandit Lead Generation Specialist

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